AgentzPro CRM Terms of Service

Agreement to These Terms

By signing up, logging in, or otherwise using AgentzPro CRM you confirm that you have read and agree to these Terms. If you use the Service on behalf of a business, you confirm that you have the authority to bind that business, and "you" includes that business. The Service is intended for business use only and is not offered to individuals under 18 years of age. If you do not agree to these Terms, do not use the Service.

The Service

AgentzPro CRM lets a business receive leads generated by its own Meta Lead Ads, organize and track those leads, assign them to team members, record notes and follow-up tasks, and view simple reports. Each company's data is kept separate from every other company's data. Features may be added, changed, or removed over time.

Accounts & Companies

• One login, one company. Each login belongs to a single company. A person who already has an account cannot be added to a second company with the same login.
• Owner and team members. The person who creates the company is its owner. The owner manages billing, connects Meta accounts, and can invite, block, or re-enable team members and assign them roles. The owner is responsible for the actions of the people they invite.
• Accurate information. You must provide accurate details when you sign up and keep them up to date.
• Keep your login secure. You are responsible for all activity under your account. Do not share your login. Tell us immediately if you believe your account has been accessed without permission. For your protection, an inactive session may be signed out automatically.

Free Trial

A new company starts with a 14-day free trial that includes every Pro feature. No payment details are needed to start. When the trial ends, your data is kept safe but access to the CRM is paused until the company owner subscribes to a paid plan. We may change or withdraw the free trial at any time, and the trial is intended once per company.

Subscriptions & Payments

• Per-seat pricing. Paid plans are priced per seat, where one seat is one person in your company, including the owner. The current prices are shown on our Pricing page.
• Monthly or yearly. You choose to be billed monthly or yearly.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then current price until you cancel. By subscribing you authorize recurring charges to your chosen payment method.
• Payment processing. Payments are processed by our payment partner, Razorpay. We do not store your card or bank details. Prices are in Indian Rupees (INR) and any applicable taxes are added as required by law.
• Failed payments. If a payment fails, access to the paid features may be paused until the payment is made good.
• Price changes. We may change our prices. A change applies from your next renewal after we have told you about it.

Cancellation & Refunds

• Cancel anytime. The company owner can cancel the subscription at any time from Settings → Billing. Cancellation stops future renewals. You keep access until the end of the period you have already paid for.
• No refunds. Payments already made are not refunded, whether for a monthly plan or a yearly plan, and we do not give partial refunds for unused time or unused seats.
• After cancellation. When the paid period ends, CRM access is paused. You may ask us to delete your data as described in our Privacy Policy.

Meta (Facebook) Integration

• Your own accounts only. You may connect only Facebook Pages and ad accounts that you own or are authorized to manage.
• Meta's terms apply. Your use of Meta features is also governed by Meta's own terms and policies, including the Meta Platform Terms. If Meta changes, limits, or withdraws access, parts of the Service may stop working. We are not responsible for Meta's actions or availability.
• Not affiliated with Meta. AgentzPro CRM is an independent product and is not endorsed by or affiliated with Meta Platforms, Inc.
• Disconnecting. You can disconnect your Meta connection at any time, and you can also remove our app from your Facebook account settings.

Your Data & Leads

• You own your data. You keep ownership of the lead data, notes, and other content your company puts into the Service. You give us permission to store and process it only to provide the Service to you, as described in our Privacy Policy.
• Your responsibility to leads. You are responsible for having a lawful basis to contact the people who submit your lead forms, and for following the laws that apply to your calls, messages, and emails to them, including consent and do-not-disturb rules.
• We do not sell your data, and we never show one company's data to another company.
• Deletion. You can delete lead records inside the CRM, and you can ask us to delete your data by contacting us. Deleted data cannot be recovered.

Acceptable Use

You agree not to:

• use the Service for anything unlawful, fraudulent, or abusive;
• send spam, or harass, threaten, or deceive the people whose details you store;
• try to access another company's data, or probe, scan, or break the security of the Service;
• upload malware, or interfere with or overload the Service;
• copy, resell, or reverse engineer the Service, or use it to build a competing product; or
• share one login among several people to avoid paying for seats.

Suspension & Termination

We may suspend or end your access if you break these Terms, if a payment is not made, if your use puts the Service or other customers at risk, or if we are required to by law. You may stop using the Service and close your account at any time by contacting us. Sections that by their nature should continue (including payments owed, liability, and governing law) continue after termination.

Service Availability & Changes

We work to keep the Service running, but we do not promise it will be uninterrupted or error free. It may be unavailable for maintenance, or because of problems with our providers, the internet, or Meta. We may update, change, or discontinue features, and we will try to give reasonable notice of any major change.

Disclaimer of Warranties

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we do not give any warranty, express or implied, including any warranty of fitness for a particular purpose. We do not guarantee that you will receive any particular number of leads, or that every lead from Meta will be delivered, because lead delivery depends on Meta and on your own ads and settings.

Limitation of Liability

To the fullest extent permitted by law, AI Digital Tamizha is not liable for any indirect, incidental, special, or consequential loss, or for lost profits, lost leads, lost sales, or lost data, arising from your use of the Service. Our total liability to you for any claim relating to the Service is limited to the amount you paid us for the Service in the three (3) months before the event that gave rise to the claim. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Governing Law

These Terms are governed by the laws of India. Any dispute arising from them or from the Service is subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu, India.

Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last Updated" date at the top of this page. If you keep using the Service after a change takes effect, you accept the updated Terms. If you do not agree, you should stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us: